Professional (Corporate) Apology Call
$90.00
This is what we will say during the call:
“Good afternoon, this is Apology Agency calling on behalf of [Company Name]. May we please speak with [Recipient’s Name]?
Thank you for taking the call. The reason we are reaching out is to sincerely apologize on behalf of [Company Name] regarding [we state the issue—e.g., a service disruption, product error, or miscommunication].
Our client takes full responsibility for this situation. They deeply regret any inconvenience or frustration it has caused.
Our client has already taken steps to address the issue, including [we outline the actions taken, e.g., system fix, staff training, policy update]. They are committed to ensuring this does not happen again.
Once again, please accept our sincere apologies."
Notes:
The call will happen in under 3 minutes.
We will use the company name at least twice.
We will avoid defensive or conditional language (“if this caused you inconvenience…” → instead say “we regret the inconvenience this caused”).
